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Fad, Niche, or Next Big Thing? |
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By
Dan Ness, Principal Analyst, MetaFacts, January 6, 2006 |
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The technology
industry has a perennial sport called “The Next Big Thing.” It involves
spotting, creating, and being part of the newest technological advance
that will change people’s lives. Even though advances seem to arrive
overnight, in truth most true innovations take years to reach broad
market acceptance.
Why is this important?
Timing is everything. The critical turning point for most technology
products or services are when they reach that first 5% to 10% of the
potential market. Depending on how they fare among these early adopters,
they may either be doomed as fads, may limply hang on, or might break
away into widespread use.
Even languishing niche products and services may hold promise for the
future, and therefore can garner renewed investment and media attention.
One recent example is the ability to make phone calls over the Internet
through VoIP/Voice over Internet Protocol. Even though less than 5% of
U.S. Home PCs have this as a regular activity, eBay recently committed
billions to this market. [See our TUPdate of December 1, 2005 –
“VoIP: Still Calling, But Not an Answer Yet”]
Several other activities are in that same small-market zone and are
worthy of note.
Most of the activities that have captured the regular attention of
between 5% and 10% of home PCs involve active use. Their nature is
markedly different from passive couch-potato-style TV viewing. Although
dynamic activities can deliver the stickiness of frequent use so desired
by marketers, the demands of regular interaction may discourage use by
the broader mass of otherwise passive consumers. Writing a blog takes
more ongoing and concerted effort than tuning into a primetime TV
program. Indeed, there are nearly twice as many blog contributors than
blog initiators.
Sites that help people
meet other people are also used by this small group. The many dating
services sites from Match.com to eHarmony.com have captured nearly one
in fifteen home PCs. Although social networking was expected to
skyrocket in the late 90’s, this activity has managed to reach a rather
small, focused contingent of social and tech-savvy users.
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Home PC Activities Among
Small Market Segments
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Activities
for Which Home PC is Regularly Used (between 5% and 10% of
total) |
% of
U.S. Home PCs |
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Post a
comment on someone else's blog/online journal |
9.2% |
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Use an
online dating service (e.g. Match.com) |
7.4% |
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Create
web pages (web publishing) |
6.6% |
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Use a
community/social networking group (e.g. Friendster, LinkedIn,
Ryze) |
5.7% |
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Write
your own blog/online journal (e.g. MySpace, blogspot) |
5.3% |
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Make
voice telephone calls/voice chats over the Internet (VoIP) |
4.5% |
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Source:
MetaFacts Technology User Profile 2005 Annual Edition |
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Part of the sport of identifying
technology trends involves carefully
understanding core behavior. Even though
technology itself may be disruptive and evolve
quickly, consumer habits do not change quite so
quickly. Consumers will gladly shift from one
technology to another, causing seemingly fickle
behavior to companies invested too deeply in a
narrow technology and without their eyes on
their customer’s broader activities and choices.
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For a PDF copy of this web page, the complimentary version of this TUPdate,
including the Table of Contents for the complete TUPdate, please
follow this link. |
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Other Resources |
Current Technology User Profile subscribers may be interested in the
following links with related, more detailed or updated information:
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Background & Methodology |
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Factual, decision-making information like this is
only found in one place, the Technology User Profile from MetaFacts. The
Technology User Profile market research information service is based on
extensive primary research selected and balanced to represent the American
population - including technology users and non-technology users. Drawn from
more than 10,000 surveys per year reporting on over 250 questions, it is the
longest-running, most comprehensive total market technology study available. TUPdates are brief
summaries of information contained in the Technology User Profile.
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Usage Guidelines
This TUPdate is provided as a service to
subscribers of the MetaFacts Technology User Profile® service, technology
marketers, the investment community and other interested parties. Current
Technology User Profile subscribers may freely distribute this information
within their firms. Further information about Technology User Profile can
be obtained at the website
www.metafacts.com
or by contacting us at:


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